Exactix Ticketing System - Excavators
Information on the Exactix Ticket System for Excavators.
How To's
- How to Process an EXRN - Utility Not Found
- How do I Accurately Re-Notify Certain Facility Owner/Operator Members?
- How to Become a Web User in the CO811 Ticketing System
- How to Create a New Account in the CO811 Ticketing System
- How to Register & Log in to Exactix - Previous WTE User
- How to Submit a Locate Request
- How to Reset your Password
- How to Upload Attachment Files
- How to Submit an Excavator Re-Notification (EXRN)
- How to Submit a Relocate/Refresh
- How to Use the Profile Dashboard
- How to Copy a Ticket
- How to Update a Ticket
- How to Use the Tickets Dashboard
- How to Find your Ticket
- How to Manage and Respond to Email Notifications
Positive Response
Mapping
Mobile Web App
Exactix Release Notes
General FAQs
FAQs for Previous WTE Users
FAQs on Ticket System Changes
- Quick Reference Guide: Colorado 811 Ticketing System Changes
- Why did Colorado 811 extend the excavator re-notification (EXRN) window from five to ten business days, and what are the benefits?
- Why is access to ticket details and positive responses changing with the transition from Norfield to Exactix, and how will users check ticket status going forward?
- Why is Colorado 811 discontinuing Multi-Tix and Multi-Day ticket procedures, and will there be replacements?