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CO811 Ticketing System Support

Colorado 811 Ticketing System Support 

  • Email Support: For assistance with the CO811 Ticketing System, please submit your question or request to our Helpdesk. Your inquiry will be directed to the appropriate department to ensure a prompt response. 
  • Phone Support: For questions regarding your CO811 Ticketing System account, contact our Online Service team at 1-877-318-8188. 
  • Built-In Help Menu: Every section of the Exactix locate request entry screen includes an integrated HELP menu. This resource offers clear, step-by-step guidance to help you accurately complete each part of the form. 
  • Virtual Office Hours: 

    The CO811 IT team invites Excavators and Facility Owner Operator Members to an open Zoom session. This is an opportunity to ask questions, discuss changes, review key features, and get practical guidance on the transition. Join us to get the information you need and have your questions answered before the system launches. 

    To register, please select an option that best fits your schedule here.
    (Use search “IT Open Office Hours”)