How to Create a Basic Excavator Account

Submit a Single Address Locate Request and Check Positive Response

You can now self-register and submit locate requests for a single address using Exactix. Get started by following these steps: 

1. Go to the Exactix Login Page. 
2. Click on the “No Account? Sign up.” link to create your account. 
3. Follow the prompts to complete your registration. Be sure to SEARCH for your company rather than type it in. If your company is in our system, this will ensure you are properly linked.
4. and begin submitting tickets. 

Note: To see the instructions on a larger screen, click the square with an arrow in the bottom-right corner.

Interested in becoming a full Web User? Sign up for an Excavator – Colorado Exactix Ticketing System Training Class (3.5 hours) through the Colorado 811 Virtual Training Hub. 

Benefits of being a Web User in Colorado 811's Online Ticketing System

• The most efficient customer experience
• Convenient and free self-service platform
• Available 24 hours a day/ 7 days a week
• Avoid potential hold times and delays
• Request your own meet times
• Submit ticket attachments to improve communication
• Full mapping capabilities
• Manage your tickets
• Most ticket types can be processed (excludes: Subsurface Utility Engineering, Emergency and Damage)