What are the new positive response codes being added, and what do they mean?
Two new positive response codes have been introduced for facility owner/operator members to use when posting to tickets:
- 025 - Locate Not Completed without Excavator Agreement
- Will not require an attachment, code will require comments in field. We will renotify until a complete response is received. If agreement is subsequently reached with excavator during live of ticket, code 023 must be used and an attachment with agreement must be provided to stop renotifications. If subsequent EXRN is filled, renotifications will resume until the end of the ticket or respectively.
- 023 - Ongoing Ticket with Excavator Agreement
- Code does require a positive response attachment showing the excavator agreement was reached, such an email attachment showing the agreement between both parties on the email. If attachment showing agreement is attached to code, CO811 will stop renotifications unless a subsequent EXRN ticket is filled by excavator, then notification will resume as normal… or no attachment was initially received showing an agreement. If EXRN is filled, renotifications will resume until completed.
The addition of these codes is designed to foster clearer communication between utility owners and excavators, ensuring everyone involved has an accurate understanding of ticket status, especially when work is pending or additional verification is needed.
OTHER CHANGES TO POSITIVE RESPONSE PROCEDURES & CODES
Modified Positive Response Codes
Clearer descriptions on Positive Response Codes : The following response codes are modified to clarify communication between facility owner/operator members and excavators.
- 011 - Completed - See Documentation and/or Marks onSite; Abandoned Facilities May be in the Area
- 019 - Marked, All Crossings Must Be Exposed During Trenchless Excavation in order to observe a safe crossing
Removed Positive Response Codes
Colorado 811 will remove two positive response codes from the responses available.