Why did Colorado 811 choose to transition to Exactix?

Colorado 811 is moving from the Norfield system to Exactix, a modern web-based ticket management platform trusted by 811 centers and damage prevention professionals nationwide. This transition was made to overcome technology limitations, offer greater flexibility, and allow easier in-house adjustments and integration with existing software used across Colorado. With robust reporting features and a user-friendly design, Exactix will streamline locate requests and enhance communication between excavators, utility operators, and call centers—ultimately improving service for the entire excavation community.