When does my organization need to involve our IT or technical team during the transition to Exactix?

Your technical team should be involved in the transition if any of the following apply to your organization.

You use automated software integrations to receive locate ticket information from Colorado 811 into your internal ticketing or work order system.
You post positive response via API or TCP/IP (Telnet)
Your company parses delivery emails from Colorado 811 in Text, HTML, or XML format for ticket processing.
Your IT team typically needs to update security settings—like allowing new email addresses, domains, or website access.
Your IT systems read and process ticket delivery emails from Colorado 811 in Text, HTML, or XML format.

If any of this sounds familiar, your tech team will likely need to be involved to ensure everything continues running smoothly.