What training is available for Facility Owner/Operator Members? 

CO811 Ticketing System for Facility Owner/Operator Members 

This training is designed for Facility Operator Owner Members who receive and process 811 tickets. We will introduce you to the new interface, highlight updated ticket formats and features, and demonstrate how to manage responses and workflows in the updated system.

To access this training On-Demand, click here. 

2026 Positive Response Updates & Best Practices

Designed for utility members and excavators who use the Colorado 811 Positive Response system, this session will walk you through what Positive Response is, why it is critical to safety, and the changes in our new ticketing platform. You'll learn how these changes impact your day-to-day workflows, how to respond accurately and efficiently, and how to support safe excavation statewide.  

To access this training On-Demand, click here