What is the new character limit for Positive Response Comments, and how does it improve communication?
The Positive Response Comments section now allows up to 5,000 characters. This expanded limit enables facility owners, operators, and locators to provide detailed, comprehensive information within their ticket responses—including the number, size, and type of facilities marked, descriptions of markings, and any site-specific notes. By allowing more thorough comments, the update supports clearer communication and reduces the need for follow-up calls or additional documentation, helping all parties coordinate more efficiently during the locate process.