What integration options are available with the Colorado 811 Exactix Ticketing System, and how can I learn more about API functionality and account requirements?

The Colorado 811 Exactix Ticketing System supports a select set of integrations, primarily through a JSON-based API. In Phase 1 of the rollout, the focus will be on positive response with attachments via API.

If you’re interested in exploring integration options with your software, we recommend attending our IT Office Hours: Transition to the CO811 Ticketing System sessions, where we’ll cover API functionality questions in more detail. Additional documentation and information will also be shared in the near future as it becomes available and is released. The features to be released may not match other states using Exactix and are still being considered. We will do our best to meet the needs of Colorado damage prevention stakeholders of course.

Please note that each Exactix user will need an individual account, whether you're a professional excavator, member, utility, or using a third-party ticketing system. This change is part of our effort to enhance system security and provide improved features.

Have a question? Please submit your questions here.