Mobile Device Instructions- How To View Ticket & Post a Positive Response as a Facility Owner/Operator

This guide shows facility owners/operators how to quickly access a ticket on a mobile device and post a positive response. It walks through each tap and screen you’ll need, reducing errors and saving time. Follow it to ensure consistent, timely, and correctly formatted replies that protect your facility’s reputation and prevent you from receiving Late tickets.

Tip: To see the instructions on a larger screen, click the square with an arrow in the bottom-right corner.