UTILITY NOTIFICATION CENTER OF COLORADO
Fee Schedule
Effective January 1, 2026
Owner/Operator Membership Application & Administration Fee: $ 150.00
Underground Facility Owner/Operator Members receive notifications of proposed excavation that are on or near the registered underground facilities and are billed monthly for these notices, according to the following fee schedule.
Payment is due upon receipt and considered past due after the 10th day of the month following the billing cycle. Example: Billing for January is due by February 10th.
Please Note: New Owner/Operator joining as members will start and stay on a per regular transmission monthly billing schedule at a $1.27 for the first several months of membership to allow CO811 to accumulate enough transmission volume data to appropriately sort a new member into a Billing Tier. In addition to the $1.27 price for each regular transmission, a $1.75 per positive response renotification transmission will also be due. Once an established transmission volume history has been determined by CO811, the new member will be assigned to their appropriate Billing Tier.
Notification Message Fees:
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Messages transmitted via electronic messaging (e-mail) $ 1.27
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Identical messages transmitted to a second location$ 1.27
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Positive Response Re-Notifications (known as Late Notices) $ 1.75
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Cancellations $ 0.00
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Subsequent Emergency and Damage Courtesy Call Fees $ 5.00
Emergency and Damage Courtesy Call Fees
Starting January 1, 2026, members will not be charged for the three automated system calls and will also receive one manual courtesy phone call made by a Colorado 811 customer service representative for free. However, a fee of $5.00 per manual phone call will be assessed for each subsequent manual customer service representative call. For more information regarding Colorado 811 New Billing and Fee Schedule Model please visit https://crm.co811.org/billingandfeeassessmentmodel
UNCC (CO811) accepts pre-payments for monthly invoices and will send a monthly statement showing the credit balance on the account. Colorado 811 accepts payments via check, money order, cashier’s check, ACH, or EFT.
To setup ACH payments please email Member Relations Department at member-services@co811.org
Please direct all billing inquires to accounting@co811.org
To pay by check, send payment for monthly invoices to:
Utility Notification Center of Colorado
P.O. Box 208903
Dallas, TX 75320-8903